Useful FAQs
Common questions before building an online shop.
These answers clarify platform choice, costs, integrations, SEO, campaigns and sales optimisation.
Which e-commerce platform should we use?
It depends on catalogue, markets, integrations, budget, internal handling and goals. We do not start from the platform: we start from what the system has to do, then choose the most suitable technology, from the leanest CMS to the most integrated platform.
Do we need a catalogue ready before we start?
It helps, but it is not essential. We can work on category structure, product pages, content, imagery, variants and commercial priorities during the project.
Can the online shop connect to our management software or CRM?
Yes. In many projects the real value sits in the integration with orders, customers, stock, invoicing, email automations and customer care.
How do you increase the conversion rate?
We work on offer, trust, product pages, imagery, checkout, speed, mobile, shipping, payments, social proof and traffic quality. There is no single magic lever: the whole journey has to improve.
Does SEO matter for an online shop too?
Yes. Categories, products, guides and content can capture organic demand. SEO has to be planned from the start, otherwise the catalogue risks producing weak or duplicate pages.
Can you improve an online shop we already have?
Yes. We can start from a UX audit, analytics data, performance, checkout, product pages, feeds, campaigns and the order process to find where sales or margin are being lost.