Complete order management
Every order follows a clear, tracked flow: from draft to confirmation, payment, invoicing, and on to logistics and shipping. Statuses, summary data, payments (Stripe), DHL tracking and internal notes in a single record.
Taopatch, an Italian nanotechnology pharmaceutical company known worldwide, chose Web’nGO to consolidate its digital growth.
Taopatch has turned medical nanotechnology into a device known all over the world: a product that combines science, performance and wellbeing, sold through an international sales network and an online channel.
Sustaining that growth called for a digital ecosystem of the same standard: not just a website, but an infrastructure able to hold together brand, sales, the sales force, logistics and invoicing. Web’nGO built this system end-to-end, with the TaoHub at its centre as the operational brain of the project.

A project that brings together international e-commerce, a centralised management system — the TaoHub — and a deep integration with Salesforce: the scale of an infrastructure designed to sell, manage and grow.
The result is a platform that demonstrates Web’nGO's ability to work on complex systems — where custom software, e-commerce, artificial intelligence and integration with major CRMs really do have to talk to each other — and to support a fast-growing company with a solid, scalable digital infrastructure.
The TaoHub is the system that governs the whole of Taopatch's operations. From a single control room it manages the sales force, the online orders arriving from all over the world, invoicing and logistics, in a deep dialogue with Salesforce. This is where the project shows its scale: not a sum of separate tools, but a single system that speaks the language of the business.
Every order follows a clear, tracked flow: from draft to confirmation, payment, invoicing, and on to logistics and shipping. Statuses, summary data, payments (Stripe), DHL tracking and internal notes in a single record.
An international front end able to sell in several markets, with artificial intelligence systems for content translation and a product catalogue ready to work at global scale.
A website that tells the Taopatch nanotechnology story with authority: corporate pages, science, certifications and content that build trust before the sale.
The science of light therapy, the certifications and the magazine: content that gives the brand depth and supports communication at international scale.
The highest value in this project is the two-way integration with Salesforce. Not a simple synchronisation: the TaoHub and Salesforce talk to each other continuously, exchanging data on customers and LEADS, aligning sales, marketing and commercial activity in a single flow.
This gives Taopatch a single view of the customer — from first contact to repeat order — and lets the digital channel and the field sales force work together, without dispersion and without duplicate data.
“A digital ecosystem designed to sustain growth: international e-commerce, a centralised management system and a deep integration with Salesforce. The project that shows the scale of what we know how to build.”Web’nGO

International e-commerce and a bespoke management system, integrated into a single system.
Dedicated API creation and two-way communication for customers and LEADS.
Automatic content translation for the international market.
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