Portfolio · E-commerce / Software / Salesforce

Taopatch — digital growth and TaoHub

Taopatch, an Italian nanotechnology pharmaceutical company known worldwide, chose Web’nGO to consolidate its digital growth.

TaoHubcentralised management system
Salesforcetwo-way integration
Stripe · DHLpayments and shipping
AI multilingualcontent translation
International e-commerceselling across markets
The project

One platform for global growth.

Taopatch has turned medical nanotechnology into a device known all over the world: a product that combines science, performance and wellbeing, sold through an international sales network and an online channel.

Sustaining that growth called for a digital ecosystem of the same standard: not just a website, but an infrastructure able to hold together brand, sales, the sales force, logistics and invoicing. Web’nGO built this system end-to-end, with the TaoHub at its centre as the operational brain of the project.

Homepage of the Taopatch website, international e-commerce

The scale of the project

A project that brings together international e-commerce, a centralised management system — the TaoHub — and a deep integration with Salesforce: the scale of an infrastructure designed to sell, manage and grow.

The result

The result is a platform that demonstrates Web’nGO's ability to work on complex systems — where custom software, e-commerce, artificial intelligence and integration with major CRMs really do have to talk to each other — and to support a fast-growing company with a solid, scalable digital infrastructure.

The heart of the project

TaoHub: a centralised management system, not just a back office.

The TaoHub is the system that governs the whole of Taopatch's operations. From a single control room it manages the sales force, the online orders arriving from all over the world, invoicing and logistics, in a deep dialogue with Salesforce. This is where the project shows its scale: not a sum of separate tools, but a single system that speaks the language of the business.

01

Complete order management

Every order follows a clear, tracked flow: from draft to confirmation, payment, invoicing, and on to logistics and shipping. Statuses, summary data, payments (Stripe), DHL tracking and internal notes in a single record.

02

E-commerce from all over the world

An international front end able to sell in several markets, with artificial intelligence systems for content translation and a product catalogue ready to work at global scale.

03

Brand and product story

A website that tells the Taopatch nanotechnology story with authority: corporate pages, science, certifications and content that build trust before the sale.

04

Content and authority

The science of light therapy, the certifications and the magazine: content that gives the brand depth and supports communication at international scale.

The integration

The deep connection with Salesforce.

The highest value in this project is the two-way integration with Salesforce. Not a simple synchronisation: the TaoHub and Salesforce talk to each other continuously, exchanging data on customers and LEADS, aligning sales, marketing and commercial activity in a single flow.

This gives Taopatch a single view of the customer — from first contact to repeat order — and lets the digital channel and the field sales force work together, without dispersion and without duplicate data.

“A digital ecosystem designed to sustain growth: international e-commerce, a centralised management system and a deep integration with Salesforce. The project that shows the scale of what we know how to build.”Web’nGO
Salesforce integration and the TaoHub management system
The scale of the project

Everything we put in place.

Frontend + Backend

International e-commerce and a bespoke management system, integrated into a single system.

API + Salesforce

Dedicated API creation and two-way communication for customers and LEADS.

AI + Multilingual

Automatic content translation for the international market.

The gallery

The project in pictures.

Click an image to open it full screen — use the arrow keys to browse. The images are the project's own: if you want different captions, tell me what they show and I will write them.

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